Dear Policyholders, we are committed to your safety and wellbeing. The whole nation is fighting Corona Virus COVID-19. Under these challenging circumstances, team LIC assures you that we are doing our best to ensure that critical policy services remain unaffected and you get your due payments on time. Under the restrictions imposed by various local authorities, our availability at touch points like branches, premium points and call center is getting affected. We request you to bear with us. Our online services are available for you on a 24*7 basis from the comfort and safety of your homes. Please stay home and stay safe.
In such times, it becomes all the more important that you stay insured and pay your premiums regularly. Please refer the FAQs given below to find answers to some questions that you may have in mind:
How do i pay my policy premium?
You can click here to pay your premium onlineClick Here
You just need to enter your policy number and date of birth for authentication.
We accept policy premiums through Debit Card, Credit Card, NEFT, RTGS, Direct Debt, NACH and on payment apps such as Paytm /PhonePe /Google Pay/ BHIM /UPI.
You can premium through LIC Mobile APP -
You canClick Herefor your policy related queries or download LIC Customer APP to avail the following services if you are a registered Policyholder:
Click here to download LIC Customer Mobile APP (https://customer.online.in/LICMobile/)
If you are not a registered policyholder, you may still access some basic services by clicking here https://ebiz.licindia.in/D2CPM/#QuickLinks
My policy survival benifit is due. Will i get my money on time?
Yes, LIC will always stand by you and your loved ones when you need us the most. The Death claims arising due to corona virus COVID 19 are treated on par with other causes of death. Death claim is processed as per the terms and conditions of the Policy. Hence subject to Policy conditions COVID 19 death claims are admissible.
The Nominee can submit death claim intimation, death certificate and copy of policy schedule at the nearest branch office in case it is operational. In case your nearest branch is non-operational owing to various COVID-19 advisories, you can email death claim intimation, death certificate and copy of policy schedule to the Nodal Person as mentioned below:
States / UT Covered
Delhi, Punjab, Haryana, Rajasthan, Himachal Pradesh, Chandigarh, Jammu & Kashmir, Ladakh
North Central Zone
Uttar Pradesh, Uttrakhand
Madhya Pradesh & Chattisgarh
West Bengal, Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, Andaman and Nicobar Islands
South Central Zone
Andhra Pradesh, Karnataka and Telangana
Kerala, Tamilnadu, Puducherry
Goa, Gujarat and Maharashtra, Dadra Nagar, Haveli and Daman Diu
East Central Zone
Bihar, Jharkhand and Odisha